As our annual conference, Altus Alliance, is quickly approaching it got me thinking about the importance of continued learning and training. As someone who has always believed and supported life-long learning, I thought I would share my top three reasons organizations should invest in employee training.
Reason One: What was relevant last year is irrelevant today
“The build out of the ‘internet of things’ will lead to the doubling of knowledge every 12 hours.” IBM
We live in a fast passed world. It’s almost hard to believe the numbers! Technology is getting better and changing at an exponential rate. Things that were unimaginable 20 or 30 years ago, are common place now.
What does this mean for organizations? It means that the certifications and programs your employees learned several years ago (or maybe even a year ago!) could be very outdated. In order for organizations to continue to run effectively, they need to prioritize keeping their employees trained and certified with the most current technology and knowledge.
Reason Two: Employees Appreciate When Employers Invest In Them
“You manage things; you lead people.” – Rear Admiral Grace Hopper
We all know that when organizations are hiring, a candidate’s knowledge and expertise is important. Organizations want to know what you can bring to the team and what you can do for them. But this shouldn’t be a one way street. So when organizations ‘give back’ to employees – it stands out.
Employees recognize and appreciate when organizations are willing to invest the time and money into furthering their knowledge. This appreciation leads to increased employee engagement, and when employees are engaged – they stay (reducing turnover).
Reason Three: Smarter happier employees = smarter happier clients
“The way your employees feel is the way your customers will feel.” - Sybil F. Stershic
This one just makes sense to me. Similar to reason two, when you invest in your employees this not only reduces employee turn-over but it motivates your employees. Motivated employees will put more effort and more time into getting their work done. What happens when employees put more time and effort into their work? Clients see the results! You may not realize it, but clients can tell when an employee is passionate about the work that they do.
So invest in your employees – it benefits your clients, the organization and the employees.
I hope that this article has resonated with you whether you are an employer or an employee. I truly believe in the value and benefits of training your employees and encouraging life-long learning. If you have other ‘values of training’ that I haven’t mentioned above, write me a comment below with your opinion.