The International Development Research Centre (IDRC) a Canadian Crown Corporation, part of Canada’s foreign affairs and development efforts, invests in knowledge, innovation, and solutions to improve lives and livelihoods in the developing world.
Bringing together the right partners around opportunities for impact, IDRC builds leaders for today and tomorrow and helps drive large-scale positive change. Headquartered in Ottawa, IDRC’s reach extends all over the globe with regional offices in Cairo, Egypt; Montevideo, Uruguay; Nairobi, Kenya; and New Delhi, India.
With programs ranging from Agriculture, Environment, Inclusive Economies, Technology, and Innovation, IDRC makes an important contribution to Canada’s foreign policy, complementing the work of Global Affairs Canada, and other government departments and agencies. This helps promote Canadian values such as political and intellectual pluralism and intellectual diversity, evidence-based policy-making, and democratic dialogue.
Continuing to build on the principle of “being smart with resources”, IDRC is replacing its custom-built, outdated and costly ERP systems with a solution enabling the efficient and cost-effective management of its financial, grant and donor management functions.
IDRC made the decision early on to pursue a Microsoft technology strategy and quickly determined that they were looking for a Partner that had a good grasp of Microsoft stack technologies with a solid product roadmap for continuous improvement and customer success. Tight integration with the other Microsoft tools in use at IDRC, such as Office 365, Outlook and SharePoint, were must-haves. The new solution for IDRC would also need to provide a platform that allows for future growth and expansion through configuration, not customization.
Following a rigorous competitive process, IDRC has contracted us (Altus Dynamics) for the replacement of its current grant & donor management and financial systems. As a certified Microsoft Dynamics Partner, we are best suited to fulfill the IDRC’s requirements, having over 100 collective years of knowledge and extensive experience implementing MS Dynamics based solutions for the public and not-for-profit sectors since 2003.
Our professional services and software development focuses exclusively on MS Dynamics NAV to address corporate financial needs, delivering solutions to over 100 clients including the MacArthur Foundation, the Canadian Museum of History and the National Gallery of Canada. Similar expertise in designing and developing MS Dynamics CRM systems in the grant and donor management arena for the likes of Right to Play International and Big Brothers Big Sisters Canada further reinforced our selection as IDRC’s ERP Replacement partner. By combining and strategically integrating Dynamics CRM for Grant & Donor Management and Dynamics NAV for Finance, IDRC will be able to maximize the core functionality of both solutions. Of even more substantial value is the capability to expeditiously evolve the new ERP systems to address changing business and program delivery needs with a minimal need for customizations.
Combined with Altus Dynamics’ breadth of experience in the public sector and a commitment to forming long term, supportive relationships with clients, the choice seemed clear to IDRC.
We are thrilled to be welcoming IDRC to our client community and look forward to working with the organization for years to come!
Want to learn more about the great work that IDRC does? Then check out their 3min video: