This Gold status for CRM further emphasises Altus’ commitment to this solution, having recently become the No. 1 supplier partner of Microsoft Dynamics CRM On-line solutions in Canada, and 7th worldwide.
“Microsoft takes their partner program very seriously. The process is rigorous to say the least, requiring prospective partners to meet 5 requirement areas, including technical skill standards via exam completions for staff, and the endorsement of clients via surveys and references. I’m delighted we’ve been successful in achieving all of them for both ERP again and this time CRM” says James Faw, VP Product Innovation at Altus Dynamics.
A Microsoft competency sets vendors apart from the competition by demonstrating a specific, proven skill set to customers. Because Microsoft competencies are aligned with how customers actually buy, they can easily identify these capabilities and expertise.
“Gold competencies demonstrate best-in-class expertise within Microsoft’s marketplace. Earning a Silver competency is a distinct differentiator while Gold is evidence of the deepest, most consistent commitment to a specific business solution area. It’s also the distinction of being among only 1 percent of our partners worldwide that have attained this outstanding degree of proficiency.” commented Ron Budreau, Director, Microsoft Dynamics Canada.
And it’s not just a seal of expertise. Attaining competencies make partners eligible for valuable Microsoft benefits further enhancing the skills within the organisation for the benefit of clients, increasing the service level gap between those who are and those who are not certified.
“Organisations in the public sector need reassurance that the money they need to invest in a software solutions will not only provide them with the product they require to carry out their valuable work but that the vendor they engage with has the knowledge and expertise of, and the commitment to, that product. Gold status is an endorsement that I personally have found gives them that level of reassurance when they are looking at what’s out there” added Colin Dickinson, VP Sales and Managing Partner at Altus.