Big Brothers Big Sisters of Canada has locations spread across the country and most of these offices were using different products to accomplish the same result. This led to a lack a visibility to the entire organizations data, such as donors or sponsors. As a result, several years ago Altus Dynamics CRM was implemented to start to bring all this data together and move all the offices onto one platform.
Now that they have been using the Altus Dynamics CRM solution for several years they have decided to continue to bring the organizations offices together with an office wide donor management solution and web integration. Currently they are using a plethora of products including spreadsheets and even Word documents. By implementing the new Altus Dynamics Donor Engage solution, they will benefit from a 360 degree view of their donors with the capability to see data in real time. They will also benefit from having a donor management solution with receipt capabilities that align with CRA regulations.
“Donor Engage provides a true 360 degree view of a charity’s supporters, allows them increase donors, boost retention, convert constituents and improve fundraising effectiveness. With Donor Engage, you get all the donor management and fundraising capabilities you need to connect with constituents and raise funds anytime, anywhere” comments James Faw, Chief Technology Officer at Altus Dynamics. “And because it is based on the Dynamics CRM platform it leverages many of the advantages of coming from the Microsoft product suite, including integration, cutting edge user interface and advanced functionality.”
Big Brothers Big Sisters of Canada has also entrusted Altus Dynamics to develop a new event management product to manage their many annual events. This product will also be built inside their existing Altus Dynamics CRM solution and will operate seamlessly with their newly purchased Donor Engage solution. It will be robust enough to manage large and complex annual events, but still have the same intuitive look and feel of their current solution, improving user adoption.
This product implementation will be rolled out in phases across several offices over the next three years. Altus Dynamics Donor Engage will be fully implemented within the first year of this project, with the new event management software designed to be implemented over the next three years in smaller phases.
About Big Brothers Big Sisters of Canada
For one hundred years, Big Brothers Big Sisters of Canada has been making a positive difference in the lives of our nation’s youth by developing and implementing a wide range of mentoring programs. One-to-one and group programs, for both in school and outside of school.
Serving as role models, our mentors teach by example the importance of giving and giving back, of staying in school, and of having respect for family, peers and community. Each time we pair a child with a mentor or introduce a group of students to an in-school program, we start something incredible – a life-changing relationship built on friendship, trust and empowerment. For more information, please visit their website.